A quotation not accepted within thirty (30) days may be changed. This quote may be subject to change if additional cost are incurred via insufficiently supplied artwork, additional changes requested by the client, that maybe proofing, stock, quantities, finishing requirements and so on, additional delivery fees may also incur additional costs.
Retention of Title
Title to the above goods passes upon receipt of cleared funds. Responsibility for the goods which are the subject of this invoice passes at time of shipment
Due to the manufacturing process, 2% above or below quantity ordered is acceptable as shipment being complete & will be billed accordingly.
Cancellation of Order
Upon accepting a quote or requesting artwork be aware that you are entering a verbal or written agreement for big cat print to undertake said work. It is agreed we will supply your product. If you cancel, do not follow up on work or do not collect your work a cancellation fee may apply. Potential costs involved are artwork fees, set-up costs, restocking fee or full payment of job if items have already been decorated.
An electronic, printed or finished sample proof is offered free of charge plus one subsequent change. Any change thereafter will incur a $20 +gst fee per change.
If the client does not require a proof they do so at the own risk and subsequent reprint will not be at big cat prints expense. Same applies if a client approves a proof and there is a mistake.
big cat print prides itself in producing high quality products. The nature of our production means that there might be a fluctuation in quality throughout the job. This is usually less than 2% of the entire job. To account for this we run overs to ensure that the client receives the quantity and quality they desire.
big cat print makes every effort to communicate with the customer throughout the course of a job. However, if a customer does not give us specific instructions or special requirements, we shall use our best judgment. This is an agreement to accept the finished piece as we produce it. If an order is not satisfactory due to insufficient information, big cat print shall remake the order to the customer’s specifications, but it will be treated as a new order.
Production schedules will be established and followed by both the customer and the provider. In the event that production schedules are not adhered to by the customer, delivery dates will be subject to renegotiation. If you require your work ‘URGENTLY’ please be aware you may incur an additional fee.
Payment is as specified on the invoice. Claims for defects, damages, or shortages must be made by the customer no later than ten (10) calendar days after delivery. If no such claim is made, the provider and the customer will understand that the job has been accepted. By accepting the job, the customer acknowledges that the provider’s performance has fully satisfied all terms, conditions, and specifications. The provider’s liability will be limited to the quoted selling price of defective goods, without additional liability for special or consequential damages. As security for payment of any sum due under the terms of an agreement, the provider has the right to hold and place a lien on all customer property in the provider’s possession. This right applies even if credit has been extended, notes have been accepted, trade acceptances have been made, or payment has been guaranteed. If payment is not made, the customer is liable for all collection costs incurred.
The customer also warrants that the subject matter to be printed is not copyrighted by a third party. The customer also recognizes that because subject matter does not have to bear a copyright notice in order to be protected by copyright law, absence of such notice does not necessarily assure a right to reproduce. The customer further warrants that no copyright notice has been removed from any material used in preparing the subject matter for reproduction. To support these warranties, the customer agrees to indemnify and hold provider harmless for all liability, damages, and attorney fees that may be incurred in any legal action connected with copyright infringement involving the work produced or provided.